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I got the item okay - very prompt - and the courier did not seem to need a signature so put it through the letterbox as I had asked. Thank you.... ...S T Paterson
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The delivery of the product was severely delayed, but through no fault of your own. I must praise your customer service for keeping me updated throughout the delay with regular e-mails. Thank you. On receipt, the product was fine and is now installed.... ...R J Marsh
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order came within a few days ,no hassle,no problems.
Very satisfied with their service... ...Mr A Sgattoni
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Great service..!! Thank you.... ...Nigel Brown
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Great item & fast delivery. Shame about pricing it a penny under the free delivery target!... ...Michael Healy
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As always, great service from MyTub, delivery neatly arranged, good updates via the website, product correct and well packaged. ... ...Clive Batchelor
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Excellent service,
Excellent Commumication.
Would consider purchasing again.
Thank you... ...Ivan Humpage
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Very good service. Thank you.... ...Mrs P A Davies
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I purchased a fixing set for an existing shower. I only needed 1 part which to replace a Brocken part. I paid for a large amount of parts that I do not need. The various parts should be available as individual parts. ... ...Alasdair Fisher
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin... ...Emma Sproat
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