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Excellent customer service, exceeded expectations. Delay was caused by your supplier and then the item went missing in transit - however you were on the case before the estimated delivery date and kept me informed at every stage without prompting. Thank you. Will certainly use you again and recommend you to others....
...Susan Lockwood
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service, advice and guidance excellent thanks - prompt delivery too...
...andrew mackenzie - speyside trust
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A week to supply a cartridge, far to long. I bought another cartridge locally and fitted it as I missed the delivery in the morning. I wouldnt use them again to save £20...
...V M Building Services Ltd
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Really awful delivery. Took well over a month for item to arrive!...
...Watersplash Club LTD
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio...
...David Pawson
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Than you no problems...
...Dave BAMPTON
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Good price, long wait for goods. Updated often why the goods were delayed....
...David McColl
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Purchasing experience as it should be. Good updates, arrived at expected time. Would use again....
...Mr John Fullerton
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Everything as described, and provided helpful updates on delivery date....
...Andrew Dey
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Prompt service, product as described and at a very reasonable price.
Will use service again when necessary....
...Asha Ravi
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