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Very efficient and effective operating methods, excellent!... ...Stephen Allen
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Youve been great Christine especially at keeping me informed of the progress of my order and of its delivery date. Unfortunately the local courier or supplier based in Peckham, south London, I think he said on the phone didnt deliver it to us last Friday as youd said would happen but today, Monday. However they too were very good on the communication front, despite the disparity of dates, and the delay didnt hold up our builders. So thank you! Coming from the north-east myself, Im always glad when theres a chance to buy from a company based up there. ... ...Alan Jackson
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Though I cancelled my order (not bcause I was in anyway disatisfied) I found the service offered very good.
... ...C D GREENFIELD
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Fast delivery and excellent communication . Thank you... ...nick plenty
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Good price, good service & quick delivery - what more do you want!... ...Roy Davies
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Goods arrived on time and job now done! Many thanks Roy.... ...R.Kane
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
... ...A Randall
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Very helpful and excellent service- many thanks
... ...Martin Downes
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The part arrived the day after ordering and I fitted it without any problem. I was very happy with your service and have no complaints at all.
... ...Wayne Hinton
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Extremely pleased with service, good communication and quick delivery. Thank you!... ...Patricia Peace
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