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Was delivered at the time discussed....
...jamie macey
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All delivered on time and in good order....
...Oakfield Construction
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Perfect service, quick delivery of the correct parts and the best price. Excellent. ...
...James Baron
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very pleased with product, although not delivered on the day specified, and the dispatch time was a lot longer than I expected...
...Karen Alexander
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Very pleased with service - good price and goods delivered on date given. Will be happy to use again in future....
...John Carnall
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Excellent service - communications very good...
...Richard Pinker - Mr
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Got the part I wanted straight away very happy will use them again thanks....
...Stewart
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My order was delivered on time, as per your confirmation email. Your desk top website was easy to use and I found what I wanted very quickly by typing the products name in the search box. I am very happy with your service and would use you again. Many thanks....
...Ian Currie
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way....
...Barry Elder
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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