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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Great service. Product competitively priced and delivered bang on time....
...Ian Hunter
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Good service for a difficult to source component. Email saying it was delayed arrived after it was delivered but not complaining! ...
...Paul Tilson
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Goods arrived in good time and well packaged. Thank you....
...John Griggs - JPJN Partners Ltd
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All good. Excellent service...
...Peter Dickeson
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Goods delivered on time....
...Mr Robin Jones
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Would be useful if you could give more specific information regarding delivery datestimes via email. Also had to wait over a week for delivery which is quite poor....
...Michael Adams
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Good service, goods arrived on time....
...Richard G Naden
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Very responsive, friendly, proactive team who helped with queries on product and delivery. Thanks very much and we appreciate it. ...
...Iain ONeill
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Hi,
The wholentransaction was very fast and efficient.
Many thanks
David...
...David Oldfield
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more reviews... |
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