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My radiator was due for delivery on the 30th, which it did not make. I was informed it would arrive the next day, which it did. In this instance the item had a long lead time for delivery which I accepted, maybe it would have been possible to inform me a two or three days before its new delivery date rather than the day before....
...Alan Nicholson
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An excellent service with local contact to agree delivery time--all at a reasonable price...
...Lawrence Weaver
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Everything received as requested. Many thanks...
...Ian Castledine
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Very good communication on progress and correct product arrived on the day promised. Thanks...
...Adrian Holmes
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Hi,
The items look great but as yet not installed. Cant fault My tub for communication and service. Would use again if needed.
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...Mrs Daphne Payne
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Excellent customer service and very helpful staff. Went above and beyond to help me and I would definitely recommend you. ...
...Victoria Yeomans
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Quick replies to queries, timely delivery. Many thanks - would use your company again. ...
...Sameena Ismail
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There was no photo of the item I was looking to purchase, and within 10 mins the customer service team had uploaded a photo - really helpful and quick delivery turnaround....
...Jenna Jones - Photonic Measurements
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Excellent service very fast delivery and all for a very reasonable price...
...Andy Betts
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