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Very good service. The part i wanted was no longer available. i was soon given
the correct replacement. Everybody was very helpful.... ...Harry Bichard
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Many thanks for the prompt efficient service we had almost given up on finding this spare part given its age but luckily you had it in stock
Thanks very much... ...Andrew Bates
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The item was delivered before the deadline date in good condition . Delivery option was the best I found for the single item. ... ...David Betts - NA
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Very happy with the service thank you.... ...Fred Stokes
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everything worked fine. only odd thing was I needed to buy a small amount of ptfe tape that I didnt want to get the order to qualify for free delivery!... ...Richard Draper
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Sorry about the misunderstanding over the order which you quickly rectified.
Thank you for a friendly and efficient service.... ...John R Thomas
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My tub had a part which we had difficulties finding anywhere else.
Order process easy and my tub kept us updated on order and delivery progress.
Thank you.... ...D.Jacobson
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The item I ordered was finally delivered after a substantial wait.
However, Mytub were good at communicating and I would definitely use them again.... ...Mark Day
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Emailed to confirm delivery and came on time - great.... ...Mark Brazendale
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio... ...David Pawson
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