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My order arrived next day which was great. But the item had to be signed for. I fortunately returned home otherwise I would not of received it. I was not given a tracking number so I had no idea when the order would arrive. Also on the website it asks where to leave the order, but this is useless as the delivery driver needs the items to be signed for. The logistics need some serious attention if your going to charge high costs for delivery....
...Mr Timothy Hedley - T.A.Hedley Projects
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A first class service was provided by your staff. You sent me updates about my order and the items delivered were exactly what I needed to fix 2 leaking radiator valves. Having searched high and low for the type of radiator valves fitted in my house I was extremely happy when I found mytub on the internet. Your staff were very helpful in ensuring that I had chosen the right items. I am very impressed with mytub and will definately use your services again!...
...Darren Emmerton
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Quality products at a reasonable cost. Items were delivered as soon as they were available from manufacturer. 1 of 6 items found to be damaged but was immediately organised to be replaced.
Overall a Good service and good communications by Mytub and i would use again....
... Adrian Russell
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I am very pleased with the service I received especially communication was quite personalised and very good and informative. Even though the items were not in stock I still received them promptly. Overall, very happy....
...William Delaney
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Order delivered on day stated but felt that it took far too long. Would have liked to receive it in a couple of days not weeks. But we are happy with product....
...Karen Rumsey
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Delivery was slower than I expected but I was kept informed about progress and it arrived on the day that was promised. Overall happy!...
...Dave
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very good communication with fast response to all E mails sort problem very quickly with no fuss, would use again and recommend to friends ...
...les green
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Absolutely delighted with my replacement Wash hand basin from Mytub. Product arrived on time and as described. Great support from Samantha and the team, really very well pleased. Would highly recommend Mytub for providing such a good service. Once again many thanks. ...
...G Nugent
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Hello there
Well, what can I say........
Great service from you guys, delivery date communicated and met. Product arrived safely and when stated.
What more can you ask for, thank you!...
...Mark Hawkins
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Dear Jeanette,
Thank you very much in turn for your help and promt correspondence - excellent customer service! (Please show this to your line manager)
Best wishes,
...
...Haydn Stanley
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