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Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you....
...James
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I would like to say a big thank you to Steve for sorting out my order. It was my error completely by an error on my email address. Steve was cool, calm extremely helpful and professional. I will definitely buy from My Tub again ...
...Mrs Susan Smith - Luxtimeuk
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Thankls so much for all the excellent service ...
...CAROLE ALLCORN
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Delivered the day you said excellent service.
Ray Ward...
...Ray Ward
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We had an issue with a product we received, but it was quickly taken care of. Thank you for the excellent support!...
...Marie Knapp - 17 Machinery LLC
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Arrived on time. No problems....
...David Hamilton
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Some minor issues with delivery but quickly and professionally resolved.
Will definitely use this supplier again....
...Andrew OwenSmith
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Correct parts supplied, very competitive price. Excellent communication, I was informed by email at each step of the delivery process. ...
...Eric Boreham
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Dear Sir,
Thank you for the refund.
I will continue to use My Tub.
Kind regards,
R.Bridges...
...Robert Bridges
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I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
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Dear Mark
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9...
...Mark Bradley
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