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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.... ...Conor Donnelly
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Great service, supplied exactly what I needed. Highly recommend.... ...Jeffrey Alan Steeden
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very good communication with fast response to all E mails sort problem very quickly with no fuss, would use again and recommend to friends ... ...les green
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Item delivered on date promised at 7am despite being during peak Christmas period. Cheers.... ...GEORGE SHEPHERD
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order recieved. good service.... ...Alan Ringer - Ernest Doe And Sons Ltd
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Excellent communication so i could keep my customer upto date... ...dan morgan
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Great service, thank you... ...j m budny
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Great price and received the following day, will use again!... ...Michael Downes - Bower and Child Ltd
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Ordered 3 bottle gulley plugs that weren’t in stock but I knew about, was kept uptodate of when my order was to be delivered and it was exactly on time , would use My Tub again for parts, well pleased with them ... ...John - Bethel
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Great service. Part arrived promptly and as described. Would highly recommend. Very pleased!... ...Liz Morgan
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