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review - product is excellent.
Service...product chosen was out of stock, we were emailed a replacement which was very nice as it saved us having to search for one. However got stiffed paying an extra £9 for quicker delivery which never happened...so not remotely impressed about that!
... ...Cara Charlesworth
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The ordering process was easy, when I was told that the thermostat I ordered was not available I was offered an alternative straight away, communications were very good and I would shop with MyTub again, thank you... ...David Mumford
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Great service and assistance from your staff in Whitley Bay they could not have been more helpful. You were however let down badly by the Plumb Centre in Burnt Common near Guildford Surrey. I eventually had to go there to collect the basin because allegedly their driver could not find the house. It is on one of the main roads in Woking, to get into Woking from Burnt Common 3 miles he has to drive along part of it. I was told the goods were awaiting collection, went and found them still to be in the van on another random walk around Woking. When the driver returned I asked him what had gone wrong he said he got the first 50 yards along Old Woking Road, his sat nav told him to stop at the takeaway chinese so he did and gave up. Other staff including the manager tell me he was removed f... ...Graham Burgess
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Fantastic communication - so quick - couldnt speak more highly of the service I received. The item took a while to arrive but was not going to mainland UK so probably explains it and I wasnt in a hurry for it anyway. Kept me informed every step of the way. Highly recommend and will you again if I have need to... ...Lesley OByrne
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Delivered on time well packaged, many thanks... ...NNL
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An early delivery of spares which were correct and complete. Whats more they work. thank you. Stan Tyacke ... ...Stanley William Tyacke
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Very good, fast service. Order delivered next day.
Only one note: a professional looking invoice in PDF format would be better than the simple e-mail invoice
------------- ------------------------- ------------------------- ----------------
Hello
If you login to your account then goto "my orders" click on the order you need details of and you will find a print invoice link which is just what I think your looking for.
Regards
MyTub... ...Bucks Gas Solutions
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A very fast and efficient service.would have no hesitation to use again.... ...michael crow
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Fast, efficient and value for money! Could not ask for more. All in all blooming marvellous ... ...Jody Roberts
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Entirely satisfied with your service - many thanks.... ...Simon Ward
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more reviews... |
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