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I will be completely honest ,i found the ordering and the delivery prety good ,but i found that the communication i received from a lady called christine was brilliant ,the item i ordered was not in stock when it should have been ,and i received messages, informing me of what was going on and when to expect my delivery.
all other companies i usually deal with leave you guessing when your delivery is due .to me communication is everything,how con you plan something when you have no idea where your parts are . ... ...david shorter
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couldnt have been easier or better - well done.... ...alan thompson
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order recieved. good service.... ...Alan Ringer - Ernest Doe And Sons Ltd
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Very prompt replies. Good service. Slow despatch explained by company. However I felt the price for postage was exorbitant and would not shop again for this reason. ... ...Carina Campbell
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There was a little glitch with regard to the delivery period which changed after the order was placed but Christine resolved the problem and kept me informed. Quite happy to order again.... ...H.W.Wilson Ltd.
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Thanks for great and timely service. In the words of the great Arnie "ILL BE BACK".
Francis A... ...Franks Kitchens FK Design
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Fantastic service, a great help on the phone, and super fast delivery during Covid-19... ...Nucleus
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Very good service and delivery. I was kept upto date at all times with progress of order and can recommend My Tub.... ...Ian Bennett
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Yes thank you I received my order,everything was fine,the only problem was there were no screws sent with the spacer. I have made do with screws I had in the house, just as well I had them. I am sorry this is not the best of feedbacks,but it is the only thing I can add.
Regards,
David Russell.
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Good afternoon,
I have just spoken to the manufacture & they inform me the screws should be in the back of the fire & so are not supplied with the spacer.
Regards
MyTub... ...David M Russell
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Thank you for your prompt and efficient service. The part I ordered was exactly correct as per your description and thus everything is now in perfect working order.... ...Derek Brett
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more reviews... |
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