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good prompt service, thankyou, peter...
...Mistral Yachts Ltd
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Hi
Products very good.
Website great
Service was very slow on this occasion ---you said you had problems
getting the parts...
...Kevin Enfield
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100% satisfied. Would definately recommend you to anyone else and would return to you again for further equipment if required....
...Kevin Culling
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I was most impressed with the service I received from MyTub. The part for my fire is obsolete but you managed to find it. I phonedand texted on three occasions and the ladies I spoke and received texts from were most helpful.
The only minus is more detail about the delivery service used would be appreciated. ...
...Marion Hazzard
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Good service in ordering and delivery
Thanks...
...A Canning - ADC Joinery Dungiven
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Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80....
...Martin Nickless
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub...
...ELCCH
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Thank you for all your help and finding the right tap to meet my needs. Your customer care is exceptional. my best wishes Jennette...
...Jennette Bradbury
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Disappointed at cost of delivery to here, but MY Tubs are not alone on this. Was how ever relatively pleased with the alternative offered and the rest of the customer service given. Prompt replies to e-mails and helpful staff with the asked for notification when the goods were ready for uplift. Would use again if required....
...Fiona Laing
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Very happy - great price - goods arrived on promised day, exactly as described and well packaged. Would definitely recommend to others...
...Andrew Uttley
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