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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig...
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I have used my tub a few of times now and have had a very good service every time. Products are dispatched promptly and communication via emails is excellent and the staff know all about their products. I am always happy to use my tub. ...
...Robert Mclaughlin - LGC
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Good service. Provided an accurate lead time. Regular updates on shipment which shipped as per quoted lead time. Item exactly what I needed. Thank you & merry Christmas 🎄 ...
...Susan Cox
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This is the 2nd time I have used your company and on both occasions the prices were very competitive and the service was excellent. I would have no hesitation in recommending you to any prospective customers....
...Mr Gary Hill
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My radiator was due for delivery on the 30th, which it did not make. I was informed it would arrive the next day, which it did. In this instance the item had a long lead time for delivery which I accepted, maybe it would have been possible to inform me a two or three days before its new delivery date rather than the day before....
...Alan Nicholson
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Very pleased with the service received and the prices which were less for the same product ordered a year before from another website. The original delivery had some damage to the packaging of the wc resulting in some minor scratches to the pan. A replacement was dispatched and received within days. Impressive. The missing flush button came from the manufacturer which took a little longer. I would definitely recommend this company....
...Carol Nayler
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Delivered as per order. Great :...
...Alan Robinson
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Received replacement gas fire coals on day expected. First class service. Thank you....
...Ann Vickery
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Service was outstanding ...
...tony wilkin - ace plumbing
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Brilliant service. Fully informed of order status - fantastic. Service. Thanks ...
...Stephen gates
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more reviews... |
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