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Kept informed of the delivery dates throughout the process. Received a rapid response to my emails. 2nd order with this company. Will use again.... ...Gary Mallinson
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We ordered a product from MyTub which was acknowledged immediately. Later the same day we had a message saying it had been dispatched via TNT. When after 4 or 5 days the parcel hadnt arrived. I contacted MyTub, who immediately acknowledged receipt of my email, then later that day replied that TNT had lost the item and they were dispatching another parcel that day. This arrived on the day they had promised. Their service was excellent and I would have no hesitation in using them again, or recommending this company.... ...John H. Hughes - Silly Fruit4Fish
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Hi
We had a few problems with this order, it came a day late and there was only 50% of material. However this was due to your suppliers incorrect information. I look forward to the next time.
Regards
John Burgess.... ...John Burgees
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Sent the wrong part 4 days after scheduled delivery date - not so good so far!... ...Shaun Moore
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Item as described. Very good value. Item dispatched and delivered very quickly with regular email updates to keep me informed. Thank you... ...Annette Hall
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Good products
Good service
However cost of postage and packaging i.e..
Placed in a plastic bag, excessive.... ...stephen Lusher
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Thank you for the service that exceeded expectations, especially when your staff contacted me by telephone to advise that the part was obsolete, but then they went the extra mile to search and source the item from another suppliers old stock.
True customer service.
Thanks, I will be back.... ...Philip Shaw
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Just want to commend your staff on the service given on my recent order. Even though the order value was not particularly large, the delivery mix up was sorted quickly and efficiently. Many thanks.... ...Mr Paul Bruce
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great fast delivery kept me updated with emails and even had a phone call to state what time ! well done folks keep up the hard work
many thanks
... ...fiona duncan
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Found exactly what I needed. Great service and kept me up to date with the progress of my order. Would recommend mutub to my fiends. ... ...Rajesh Sharma
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more reviews... |
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