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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou... ...Clarry Marriott
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Apart from a misunderstanding regarding delivery dates, which may have been my fault, your communication was friendly and informative, which we appreciate. We did enquire whether there was a more efficient way of you sending a very small product to us in the post so my only suggestion would be a more economic postage price in addition to your standard. Thanks and regards. ... ...Amanda Barry
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Excellent service, very impressed.
Kept Informed all along the way, cant fault it.... ...ANTONY MELBOURNE
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received without a problem and thanks for prompt service.... ...Brian Behrman
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I was very happy with my purchase, even though it took bit longer to deliver than originally stated. It was good to be kept updated with this information.
I would use MyTub again.... ...David Austin
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Thank you superb prompt and attentive service, will definitely shop with you again.... ...Mrs Pam Croft
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i was looking for a panel to fit my poise spa bath and was having real problems but this one is perfect, easy to fit, looks good, at a good price and with free delivery within 3 days.... ...Mark Turner
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Thank you for a quick and efficient service. It was especially pleasing to be able to source what must be a rarely ordered, obscure, component. It was also good to do so without the punitive pricing available elsewhere. ... ...Richard William Holborow
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Excellent service from Customer Care, if delivery is as good as order placing then this is a First Class Company to deal with !!! ... ...Dennis Underwood
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Excellent service, delivered as promised. Very happy.... ...Ali Akademir
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more reviews... |
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