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The processing of the order was very good, with excellent communications over alternative parts etc. The delivery cost was astronomical, and when a massive lorry turned up to deliver a single valve i could understand why. The carbon footprint must have been massive too! Why didnt you stick it in the post... ...Mike Sewell
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Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ... ...Miranda Thomas
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Good shopping eperience and speedy delivery.Will use again.Thanks... ...J Irving
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Good customer support. Item delivered as per your instructions. Thank you.... ...JENNIFER HARRIS
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excellent item exactly as described, deliverd very quickly thank you very much!!... ...Anthony Checkley
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Sorry about the misunderstanding over the order which you quickly rectified.
Thank you for a friendly and efficient service.... ...John R Thomas
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Motor recieved on Saturday - thanks. Very quick service especially as we are right in the middle of christmas post... ...Mrs J A Soper
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Good service - well done!... ...david anderson
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Great service and keen price. delivery on time.... ...brian mcnally - ulster university
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Good quality parts and significantly cheaper than list price.
Service was quick and easy to use with plenty of updates.
... ...mark jameson
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