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Good communications and excellent service again.... ...Caroline Steel
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A very quick and efficient service, especially regarding checking as to whether an item is in stock.
One of my requests was the other was found to be no longer available but that didnt stop MyTub checking to see if it was available from other competitor suppliers. Thats what is called service!
I was kept fully informed as to the ordering, dispatching and delivery of my part.
Overall an excellent company to do business with.
Thank you.... ...Martin Field
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Product is fine, only issue was address on label was a neighbours 12 not 10 so delivery was delayed. Invoice address was correct. ... ...Steven Dodd
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A very good service and price... ...Theodoulos Andreas Theodoulou
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A big Thank you, for the excellent service your staff have provided.
The continuous progress updates regarding the purchase of my Eden Valour stove have been appreciated, along with prompt delivery.
Once again thank you.
Best wishes
... ...Tracey Edwards-hope.
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Very good service, goods arrived on time, will definitely use this company again.
Bryan Mead
Commercial Contracts Manager,... ...Bryan Mead - MK City Plumbing and Heating Ltd.
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Website - fine
Price - fine
Delivery price - good
Delivery communications - fine
Delivery period - slower than originally expected
Overall service - would use again.
... ...Roy Kilborn
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Got the part ok. Staff were helpful.
Time you ditch TNT.... ...Geoffrey Forrester
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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Great price and great service. Liked being able to email queries etc and get informative responses pretty quickly. Didnt know i could have stuff delivered to my local plumbers- will deffo use this service again in the future.... ...Alastair Redpath
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