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My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation...
...Jonathan Mosse Renovations
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Needed two deliveries to complete the order, but other than that this was a good service. ...
...Martin Smith
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Very efficient service! Delivery was made day after order was placed - Brilliant!...
...DONNA JENKINS
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On the phone, the respondent was not up to speed, but said to email, which was prompt and accurate....
...Ed Sirett - Make Do
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Well pleased with order was able to pick up at our local Plumb Center. Fire looks lovely now with the new coals...
...Mrs Norah Powell
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First Class service and very helpful all delivered on time as promised...
...EIC LTD
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Very helpful
Thank you...
...Avril Philipson
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All good. Arrived when promised and was the best price we could find.
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...chris daw
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Parts & spares excellent range. Delivery options need to be tightned up. Had to chase part which had been delivered to depot but not delivered to me. A new order had to be made. For the customer advise them how it will be delivered, post ,local depot, direct from supplier and estemated day of delivery. This I think would be a way to improve your service....
...Anthony Jones
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best price on or off line many thanx...
...james colebrook
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more reviews... |
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