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Thank you very much Christine for searching for the part I needed urgently and arranging for me to pick it up from the closest depot. The part is now fitted within a few hours of contacting you. Thanks for keeping me informed thoughout....
...Brian Shaw
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mytub was very helpful with my queries and efficient throughout the whole process.
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...Neil Hext
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Great service. Informed me via email with updates as to expected delivery and any issues. Thoroughly recommend this company. ...
...Alison Findlay
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Materials ordered were delivered by local suppliers. However it took a week to arrive. Ordered other materials at the same time from another plumbing supplier, which arrived the next day. So materials ok but delivery poor. Would I use again, yes....
...Mr David Gordon
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Great suppliers, keep you informed of progress, use them all the time....
...Mr Tony Williams - Best Western Pinewood On Wilmslow Hotel
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub...
...ELCCH
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Product arrived in good condition. Speedy service, exceptional customer service. Easy delivery or pick up. Very happy....
...SUZANNE ENGLISH
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Excellent service. Sought discontinued items for me and delivered promptly....
...E Nelson
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I was worried that I would not be able to obtain a replacement for my broken basin as it was obsolete. I was grateful that My Tub was able to locate one and it was delivered bang on time, Thank you My Tub!...
...Terry Morrissey
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thank you for your prompt service. The goods arrived on time....
...david thompson
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