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Dear MyTub
Many thanks for your help. I did contact the manufacturer and I spent a great deal of time on the internet finding possible suppliers.
It appears that the part is definitely unavailable and I am now having to replace the cooker, even although it is still in "reasonable" condition.
I would like to say that your service has been way beyond what I had expected and that you have gone out of your way to be extremely helpful.
It will not be forgotton.
Many thanks.
John H...
...John H
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delivered as promised in good condition thanks...
...Mark Brown
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Prompt delivery and good customer service on the phone. Thanks...
...Lisa Readman
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Excellent service. Highly recommended. Thank you...
...Jason Webb
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My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation...
...Jonathan Mosse Renovations
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Order delivered as per instructions received, exactly as ordered. Thank you....
...Rev Graham Morgan
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Excellent service, helpful with good communication. ...
...Aled Phillips
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Very pleased with service - good price and goods delivered on date given. Will be happy to use again in future....
...John Carnall
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Very pleased with order and processing. Customer services very helpful and answered calls and emails promptly. However, the courier service was appalling - not the fault of MyTub. They could not find my house and did not even call me to ask for directions. Consequently, package was returned to sender, causing a weeks delay before I eventually received it....
...mohamed carmally
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Excellent service and delivered with no damage and on time - definitely use mytub again!...
...Joanne Hewitt
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more reviews... |
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