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Dealing with mytub was quite easy and although the part I required was out of stock they kept me informed on proposed delivery dates.... ...Nicholas Sims
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good service, would use again ... ...SHEFFIELD PARK ACADEMY
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Transaction as it should be. Good price, communication and delivered on time. Would recommend and use again. Many thanks.... ...Angela Robertson
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The overall experience with my purchase from "My Tub" was first class. I needed to talk to a representative, who was extremely helpful. I was regularly updated in respect of the progress of my order, right up to delivery, which was precisely when they said it would be.
I will definitely use this company again as and when
Regards
Mike Morrice
... ...Michael Morrice
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Service was very good
and I was kept informed of delivery updates.
Though I think they where let down by
there suppliers ... ...Ronald Shore-Marston
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Very responsive service. My only criticism is that when I went to your agent to pick up the items, I was told that I could have saved several pounds (in fact the cost of the petrol for the journey plus some more) if I had ordered directly from them. A lesson for next time!
... ...Paul Parry
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Having waited in all day I received a phone call from the carrier stating that you had sent 1 by 1 unit instead of 1 by 4 pack of water filters. Is this correct. They also state that delivery will be some time tomorrow. Apart from this problem it has been a pleasure dealing with you. I appreciate being kept informed as to order updates
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Hi Peter
I apologise for the mix up in the delivery I have contacted the branch and they assure me your order has been re-ordered. The manufacturer in error thought there was only item on your order and so only sent us one filter. The branch say they sent the one item to yourself until the others came into stock. However the 4 items have been reordered and as ... ...Peter D Allum
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Excellent service, great communication and fast delivery l have found mytub really good would recommend, thankyou a happy customer... ...Steven Pritchard
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Service was great but collection was not made by My Tub resulting in our delivery not being next day but the day after which affected progress on site, main problem it took my call to ascertain that delivery would be delayed, no-one called me ........... ...Andy Earl - Rg Group
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Thank you for providing a fast and well communicated buying experience, my basin arrived when you said it would....great!... ...Martin Pymm
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