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Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action. ...
...roger norman
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Received with thanks.
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...T.A.Foots Plumbing
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig...
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Efficient ordering and delivery thanks...
...Jackie McQuiston
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Ordered the spare part for the gas boiler on Tuesday it arrived Wednesday - couldn't ask better than that! Thanks.
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...Margaret Milner
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Goods received on the date specified. A competitive price compared with other merchants. Well done. Excellent service....
...David Millichap
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Very good service and price ,I have told all my friends how good MY TUB is,i will be using you again Regards R Walsh....
...Richard Walshe - Richards fittings
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Motor recieved on Saturday - thanks. Very quick service especially as we are right in the middle of christmas post...
...Mrs J A Soper
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Excellent communication throughout the order process, competitive price and 2 day delivery. Would use MyTub again without hesitation....
...Iain Richardson
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Hi
Used MyTub for pc component for a combi boiler.
They are very conscientious in there business and
good at communication, though let down with delivery
dates proberbly not of there making.
Good company to work with. ...
...Ronald Shore-Marston
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