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although a 7 days wait was advised at order time, the item did arrive on the day that was quoted on the order. Item well packaged, and did the job.... ...alan leiper
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Having waited in all day I received a phone call from the carrier stating that you had sent 1 by 1 unit instead of 1 by 4 pack of water filters. Is this correct. They also state that delivery will be some time tomorrow. Apart from this problem it has been a pleasure dealing with you. I appreciate being kept informed as to order updates
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Hi Peter
I apologise for the mix up in the delivery I have contacted the branch and they assure me your order has been re-ordered. The manufacturer in error thought there was only item on your order and so only sent us one filter. The branch say they sent the one item to yourself until the others came into stock. However the 4 items have been reordered and as ... ...Peter D Allum
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Great service provided! and changed my order which i made a mistake on, without any problems! Thank you very much!... ...PHILIP WILKINSON
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I ordered a replacement coal bed for a Valor highlight fire. Even though the part is obsolete, you managed to get hold of a replacement. We really appreciate the effort in sourcing the part and getting it delivered to us a lot quicker than expected. Thank you and I will keep your web site bookmarked if we need any other parts in the future.... ...Andy
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Excellent professional service,I was always kept in touch-keep it up
Thanks again
J.Hoare... ...Mr J Hoare
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Many thanks for my bathroom accessories, very good quality, I am very pleased with them. Also many thanks for the prompt delivery.
Mary Devereux... ...mary b devereux
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Delayed in dispatch due to not being in stock as it is an obscure item. Good communications throughout and item delivered by date advised. Excellent service.... ...Lawrence Jeffs
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good price fast delivery... ...john leahy
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Good, easy website. Kept informed by e mails about delivery. Came earlier than expected so very good service and would definitely use again.... ...Margaret Collins
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Thanks for your excellent service. Will use you again when necessary... ...Norman Kaye
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