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When order was placed there was no communication from yourselves regarding that one of the items was out of stock and would take at least 4 weeks to get . I only found out from my local plumbers merchant who you tried to place the order with Once I had then emailed youselves a member of your staff think her name was Karen contacted me and once I explained the situation that I needed it the following week , went away and managed to source the item for me. Was very impressed with how the problem was dealt withand items were delivered when promised , but think the webpage product listings should be clearer on delivery times with these sort of items.
... ...Petes Property Services
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The tank was delivered on the day you said and is exactly what I needed. An excellent service and at a very sensible price.... ...Mark walker
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Hi
Service: Excellent, I was kept informed of delivery dates, and item arrived early on the day specified.
Product: This was a replacement part for a bolier timer. The picture on your site was the same as the original, but the one sent to me was different. I assumed it was a more recent part, and as it was the same size and had same connections, I have fitted and it works fine. So not an issue at all but might be worth mentioning this on the site, and changing the picture.
Desktop website was easy to use.... ...Martin Vince
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Order has arrived and been fitted. Thank you for pursuing delivery.... ...Frances Winder
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Delivered bang on time!... ...Tim Francis
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MyTub did an excellent job, total satisfaction. Even though I originally ordered the wrong item, they were happy to help replace it with the correct one.... ...Julius Ross
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Very good service from the first initial contact through to delivery.
Very helpful staff and extremely good product.
... ...Peter Woffenden
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Sorry for the slow reply, due to family crisis I had not been able to check emails, when I did, found goods had been sent to local depot,as they were to fragile to post. I got somebody else to pick them up for me, but I was very happy with the service I got.... ...Jayne Lund
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Thank you,excellent service and communication :... ...Nick Forrester
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Helpfull staff, to sort any problems, parts delivered to the correct address & in good time.
... ...Tom Carradus
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more reviews... |
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