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Parts & spares excellent range. Delivery options need to be tightned up. Had to chase part which had been delivered to depot but not delivered to me. A new order had to be made. For the customer advise them how it will be delivered, post ,local depot, direct from supplier and estemated day of delivery. This I think would be a way to improve your service....
...Anthony Jones
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Exactly as it said on the tin. Couldnt ask for better service....
...Alan W Harper
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I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
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Dear Mark
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9...
...Mark Bradley
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Excellent product delivery and packaging very good would recommend to use again...
...william quilter
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One of the best companies to deal with, lots of information, kept me in touch all the way regarding delivery....
...Madeline Collin
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The correct items arrived the next day, very good....
...Alun Maddocks
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Thank you for the exceptional service and prompt delivery on the day requested....
...Suzanne Mills
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Service has been very good, and there was someone on the end of the phone for advice about the items I wanted to buy. One small item missing from the delivered order arrived the next day with no fuss. Website was straightforward with information about items so could check everything was exactly what I wanted and Mytub very responsive to emails sent from their www asking for delivery information. ...
...Chris Flack
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Very helpful staff, order arrived on the confirmation date...
...Gardner BTC LTD
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Everything received as requested. Many thanks...
...Ian Castledine
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more reviews... |
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