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Hi
Received ok unfortunately wife didnt notice the broken seal on box. All seem to be in there apart from instruction and template to hang cistern but managed to get this online. Maybe could of had extra outer packaging.
In all far better service than last place I tried to get cistern that only took 5 weeks not to get it and another 2 weeks to get refund!!
Good that you can check stocks and estimate delivery!
Andy Moss...
...andy moss
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Im happy with the service from My Tub. The team was very helpful in finding an alternative item for me when my original order counldnt be completed.
The team sent pictures of the item to help me make a decision and processed a refund as the alternative was cheaper than my original order,
Very happy with the teams overall service level and would use My Tub again.
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...Mr S. Skinner
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Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you...
...Neil
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Order arrived on promised date. Excellent service. Thanks!...
...Annette Griffin
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Excellent service, item quickly dispatched. Website needs to updated to show quantity in pack is actually 4 rather than 1....
...Paul Gibson
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Usual accurate updates and speedy delivery. Cant realy ask for more....
...Colin Turnage
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Great service, very informative on delivery dates and no hassle at all,will definitely be using you again, thankyou ...
...Chris Hughes
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The item I ordered was not in stock, but I was kept informed about progress and then given a date for delivery. Item has now been fitted and is good....
...Andrew Smith
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Great customer service and amazing delivery speed. Very impressed. ...
...Juan Jose Carlier - Inter-American development Bank
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Excellent Service - Excellent communication. Very helpful staff who responded to all my queries satisfactorily and promptly despatched the order for me after I had placed it online. Most impressive customer service - well done. Also found my tub to have the best price for my part. :...
...Milan Vadera
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