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Excellent service and good communication. Product available same day and very competitive.... ...Richard Yates
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I continue to recommend My Tub for their excellent and responsive service. Helpful and efficient customer services.... ...Jennifer Adams
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Very pleased with the proffessional service we received for our order. We were informed regualary as to the situation of the delivery and the 3 items were all received on the same date as advised. Would all ways use My Tub in the furture.
Frank Dove... ...Frank Dove
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the order arrived on the date you specified , and we were always informed of progress by e-mail we thank you for supplying at the best price on the internet will use this seller again thanks from brian... ...MR B FLEMING
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Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us.... ...Peter Morris
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Excellent service, thank you, will use again.... ...Grace Sturman - Country Cast Baths Limited
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service, advice and guidance excellent thanks - prompt delivery too... ...andrew mackenzie - speyside trust
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Best price I could find, delivery was a little slow and if I was to order again I wouldnt go for the anti slip option, not worth the extra money! Its a bit of a token gesture. ... ...greg coomer
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin... ...Emma Sproat
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Delivered my item as per the description and on the date advised. Great price too.... ...Julie Lacey
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