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Competative price, timely delivery
Customer service on a previous order also very friendly and helpful.
Many thanks... ...David West - Elco Building Services
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parts took a while to turn up but i was kept informed every step of the way, ability to pick it up from a local store was very useful, so whilst not the fastest service, my customer experience was very good.... ...Alastair Onesti
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Couldnt have been easier. Fast efficient and simple. Thanks.... ...john Price - Maxsym
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Excellent communcation and help in finding a specialist piece of pipe. Went the extra mile to locate the item -thank you.... ...andrew Long
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Thank you for finding me my order every thing went well so pleased you found it for me thank you very much... ...David Webb
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hi, thanks for a good all round parts, service, and delivery. All good. cheers, James
... ...james wolstencroft - j wolstensroft
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Was kept fully informed about the progress of the order, and the re-delivery was organised very efficiently. Could not fault the service in any way. Congratulations.... ...David I Hutchison
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin... ...Emma Sproat
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Hi As this was the first time I have used my tub I was not aware of what kind of service I was going to experience ,however I should not have worried as your service and feedback have been first class,although I have a few issues with the product my tub are addressing them and keeping me informed.
Yes I will have no problem dealing with my tub again and would recommend the company to any person that I know
Cheers D.H.... ...David Hubbocks
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Excellent and prompt service. My Tub kept me informed at all times on my order and delivery, five days from order to home delivery. Great company.... ...George Mothersole - Brookson 5680
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