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Great. Item arrived as promised, item as described & cheaper than elsewhere. Very pleased....
...Barry Coleman
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
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...A Randall
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Very good service. Thank you....
...Mrs P A Davies
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Brilliant - you got me the old part that British Gas couldnt find and saved my boiler for a few more years ! The part came in one day rather than the three days I was resigned to. Thanks ...
...Douglas Anderson
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Very pleased with the products. Was able to put the on my existing gas fire with no problem. I was relieved I could still get replacement coals as my fire is over 10 years old. Slight confusion regarding delivery but this was sorted out quickly. ...
...Lisa Foley
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Yes, thank you, received Monday 11th as advised by you, well packaged appears OK . have not put into use yet as its for my brother. hoping it fits his fire. thanks. roger...
...ROGER JAMES STARMORE
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sent photographs of parts required to support today hope they recieved them awaiting your response...
...rosita scales
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Good service. Product seems fine. Website ok,...
...Frances Sharma
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Excellent service as always. Even when things are not straightforward communication was good and the the system worked very well. Well done MyTub!...
...Robert McNamara
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I selected your services based on your communications access having experienced another supplier with no phone access and very slow email response. ...
...Stephen Watts
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more reviews... |
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