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Very happy with the service from MyTub.
We very much appreciate the updates re. delivery date.
Will certainly be visiting your website again and look
forward to placing more orders with you.
Mim Gamble... ...Heat Plant Services Ltd
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First-class service : helpful, friendly, personal and effective. My only concern is that basin was delivered "bare" not in a cardboard box, or similar and the protective plastic film that should have protected the edges of the basin was perforated or torn in places it will not be clear until the basin is removed from its plastic wrap whether any cosmetic damage was incurred as a result.... ...Philip Taylor
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Part arrived 4 p.m. on 28.11.11 - fitted and working.
Will use you again if anything else breaks.... ...Ian Rae
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excellent service, kept me well informed throughout. Product exactly what I required for the job. Would use My Tub again. Thanks You.
... ...Martin Fagan
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Goods received OK, thanks. Slightly surprised that they were loose in an open-top box. E-mail updates received from you kept me informed, but would be more useful if your notes were in reverse chronological order - with the more recent comments at the top of the e-mail rather than at the bottom.
PFN.
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Dear Paul
Thanks for your input we are looking into the notes order on the emails.
As we use our own distribution system for deliveries there is no need for excessive packing as the items come from the shelf to the van then to your door, all treaded with great care.
Regards
Steve Marshall
... ...Paul Newton
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The service we received today was exceptional. My requirement was certainly a challenge with a difficult part to source and also an extremely demanding delivery time required but Rachel clearly proved her worth and also her dedication to customer service.Would highly recommend.... ...Mike Walton
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Good service again. Got the items on time.
They were, however, slightly different from my last purchases plastic container rather than a material one. I was concerned that they would not fit the caldensate unit. Fortunately, it did fit and appears to be leak-free. Will keep an eye on it.... ...gavin johnston
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Parts arrived quickly and well packaged, fitted in minutes great service. ... ...Smithfield Murray Ltd
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Easy to order on website, however the statement on the website regarding free delivery on orders over £35 is misleading our order was over £50 but as it was not a stock item it cost £15 delivery. Not impressed.
Order arrived within 48 hrs after order, tin damaged but it didnt affect product.... ...David Williams
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product great but delievry driver did not have message to delievr to neighbour. I only received it due to teh quick thinking of the neighbour who spotted the delivery van.... ...David Caine
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