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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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Product was exactly as described and dispatched speedily...
...Tessa Yates
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Excellent service for a great price. The delivery driver was very friendly and helpful too! ...
...David Butt
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product easily identified using google link. prompt delivery. thank you
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...julian rudek
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part arrived today. excellent speedy service. would use your company again. thanks alot...
...steve glover
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Really helpful service when I enquired over the phone. Order process online quick and easy. Delivered within a few days and driver was also friendly. The seat was a little different to the original but I supposed the old one was 8 years old - still looks ok and fits properly, but it might be worth mentioning to other customers and having more photos from different views on the website. Overall really happy with the service I received. Thank you...
...Sally Allan
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delivery prompt.A.OK....
...Garry Redshaw
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Delivered the day you said excellent service.
Ray Ward...
...Ray Ward
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great service, quick delivery and informed at every stage of the order, will use you again....
...james pettitt
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Great service and good price. Thanks....
...paul maguire
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more reviews... |
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