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Lot less hassle than UK Bathrooms.com, better communication, fast delivery, keep up the good work, thanks. ...
...Jay Jeffery
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Good service especially the way things are just now thanks...
...David stevens
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Steve was very helpful and went the extra yard to comply with my order.
Thanks Steve...
...Brian Wilkinson
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couldnt find the product any where else at this good price, recieved items in perfect condition, delivery was as discribed, thank you...
...arthur llewellyn jenkins
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Just fitted items and work great - mytub cheapest on web that i could find thanks....
...Neil Morris
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Mytub communications were excellent. I have found in the past a good company is one that when there is a problem with goods or service they deal with it ASAP rather than making numerous excuses. I did have a problem with the order, which was no fault of Mytub, my emails were answered very quickly and politely. The problem I had was resolved and I was kept up to date all the way until I received my goods. Well done Mytub....
...Martyn Pavier
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Thanks
Please note only three knobs fitted out of six sent
Any help ...
...George Egesi
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Perfect fast delivery good communication
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...Michael Wheeler
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Good service, item took a while but was kept informed....
...Tamar aview Aquatic centre
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