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Dear SirMadam,
It is just my opinion, but I find your website terrible to navigate. Perhaps it is partly because I am not a plumber, but surely people do not shop for plumbing fittings by brand first Wouldnt they look for the type and size of fitting, then choose the brand Why can we not order search results Why are there a zillion sub-categories in each sub-category in each category - case in point, me trying to find suitable compression fittings for 8mm microbore pipe.
Otherwise, you seem to stock absolutely everything, and at a good price.
Sincerely,
A. Cochran
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Thank you for your input, you have a very good point. The search engine is something which needs attention and if adding the manufacture to sort by might have helped yo... ...Andrew Cochran
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Excellent service, delivered as promised. Very happy.... ...Ali Akademir
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As described and as ordered with speedy delivered.... ...Donna Williams
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Good quick and reliable ... ...Mrs Debbie Colley
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Great Thanks... ...P A Hollings
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Excellent service. Part took a bit of time to come from the manufacturer and we had several updates so we in turn could keep our customer informed all the way. ... ...Robert McNamara
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Really good and received in plenty of time as needed.
Would use again if needed :... ...AFM Ltd
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!... ...David Smailes
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Thank you for keeping me updated on the problems with delivery time for this item. Excellent service.
... ...David Clark
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Laurie at my tub was very helpful in finding the part I needed. Thanks.
Very satisfied with the service. Damon.... ...Damon Hunter
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more reviews... |
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