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Excellent personal service. Good advice. Quick delivery. ...
...DP Davies
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Item arrived on due date. Thanks...
...jeannie gailey
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First time we have used this company found there customer services to be extremely good my contact was Samantha and any questions I had were dealt with immediately and full answers given, will definitely deal with them again, speedy and excellent customer service.
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Jim McCarron
Plant manager ...
...Jim McCarron - Nichol McKay Ltd
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Very good communication on progress and correct product arrived on the day promised. Thanks...
...Adrian Holmes
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Goods delivered, in good order, on date that had been stated. Excellent customer service and great prices. Highly recommended!...
...Veronica Launn
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Excellent and efficient service. Thank you! ...
...Mrs C M parnham
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great customer service and communication. Competitive prices too....
...Charles Nicholls
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After ordering a toilet seat that was not for a standard sized toilet bowl that didnt fit. Your customer service was exceptional. A new seat was sent out and the other one picked up for me very quickly. It is so good nowadays to get help and advice that is needed. Well done!
Although in no way your fault, I think next time I might be better changing my toilet so a standard seat will fit, rather than replacing a seat at £92.
Once again many thanks for your help!
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...Sandra McCrindle
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Ordered and delivered the next day. Very pleased....
...kbr
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