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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service....
...Miss Aigoro
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Excellent service, superfast delivery, would use mytub again without hesitation.
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...Mr Philip Rose
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Just as expected. Thank you.
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...Nick dobson - FDT GB Ltd
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Excellent service, great communication, would definitely use your company again...
...michael cooney
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prompt service, kept informed every step of the way...
...Mrs J Brian
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Received replacement gas fire coals on day expected. First class service. Thank you....
...Ann Vickery
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Delivered on time ...
...Karen White
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Prompt and efficient service...
...Peter Morecroft
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First time we have used this company found there customer services to be extremely good my contact was Samantha and any questions I had were dealt with immediately and full answers given, will definitely deal with them again, speedy and excellent customer service.
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Jim McCarron
Plant manager ...
...Jim McCarron - Nichol McKay Ltd
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Thankyou for a your help on the phone. and thankyou on the next day delivery will be using you again.
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...Paul Humphries
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more reviews... |
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