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Just wish to comment on the recent experience with MyTub.
Espeically Steven based in Newcastle, was very helpful throughout the entire process- and the driver who got x24 pans from around all your branches to our offices in Bury. I was advised that they even included x1 free of charge which shows that this company go out of their way to provide excellent customer service.
Many Thanks
Daniel Bench ... ...Daniel Bench
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Not delivered on stated day 22 Feb but was delivered the next day, and delivery driver apologised for delay. Also, I got rapid and courteous email response when I reported non-delivery. Apart from that , website easy to follow, and price the best I could find.... ...Alpin MacGregor
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Goods received as ordered and as per estimated delivery date. Thank you.... ...Adrian Porter ta
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Good service all round, technical knowledge and customer service was excellent, with on time delivery, could not ask for a better service, well done my tubs!... ...Jim Miller
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Best price I could find for what I wanted, very efficient and prompt delivery by cheerful driver, very pleased... ...Roy Beeley
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Your website was easy to navigate with a huge range of products at excellent prices. I was out when the first delivery was made and no note was left so there was a delay before I called and discovered what had happened. Delivery was quickly rearranged but it was more convenient for me to collect from a local depot. Thanks.... ...Colin Hiscox
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My Tub managed to locate my discontinued taps, where others had failed - and they were delivered earlier than expected... ...Adrian Bates
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thanks so much! part arrived today, thanks for sticking with me and searching high and low for this! many thanks again love jim x ... ...James Randell
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Product was exactly as described and dispatched speedily. Thanks... ...Margaret McGlashan
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I am fairly happy with your service but wonder why you CONFIRMED
DELIVERY as 26th September, but it did not arrive until the 27th
Driver had papers with 26th crossed out & replaced with 27th BUT
NOBODY LET ME KNOW!
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Good afternoon,
We are sorry about this.
We had confirmed the original date with the delivering branch but the driver could not physically finish his round, hence delivery the following day. We were not informed about the delay.
Regards
MyTub... ...Mr K. Chapman
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