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Second time I have ordered from you. There is always someone available to take a phone call with any queries and your emails kept me up to date with delivery details. Will recommend you to friends and family....
...Mrs J Wyatt
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Thank you. Order arrived safely. Although later then expected you kept me informed at every step which was much apretiated. Thanks for sterling service....
...John Alden
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Owning a much loved and reliable and efficient 20 year old Trianco oil boiler it was inevitable that the day would come when Id need to start replacing parts that are almost impossible to source. MyTub was very good at providing one of the parts I needed and the whole procedure was straight forward with a user friendly ordering system, good company customer contact procedures and good delivery service.
Thanks....
...ron carrick
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Excellent service, email communication of order status is first class, will make this site my first point of call for all of my plumbing requirements, thank you....
...David Birch
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Order received. It took a little longer than expected but I was kept informed by E mail as to when I would receive my order.
Many thanks....
...Stephen West
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One part out of stock so a short delay, but great comms and great prices. Thank you !...
...Crosshill Services
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good communication, but delivery times are excessively long for no real reason.
prices quoted are excellent, although an automatic option for collect at store....without having to 1st pay p&p, then get a refund should be offered.
overall very pleased but if I required a part urgently, I would look elsewhere....
...Lee Headington
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Hi..
I received my order nextday,,: thank you....
...arkersel
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Rachel
As requested, Im confirming that we have collected our order.
Thank you for your very efficient service....
...Robert Hodgson
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio...
...David Pawson
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