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excellent all round!...
...Stephen Rapicano
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way....
...Barry Elder
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Very good service, prompt delivery....
...Caverhill Cottages
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Brilliant website. Wish they were all like this...
...James Thorogood
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Good communication. Appreciated....
...George Brown
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Delivery slower than a lot of on-line companies but that didnt matter. However, I was promised to be advised of an am or pm slot when the delivery date was known but I had to request this.
All in all though, I received what I ordered and it was delivered on the day and at the time I was advised and it was easy to get in touch as the email link takes you direct to the correct page every time - not like some where you then have to log in and then find out where they want you to go.
Thanks....
...Pauline Barthel
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Excellent service. Helped to identify product from a photograph. Then easy ordering and delivery.
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...Andy
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Got the part I wanted straight away very happy will use them again thanks....
...Stewart
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The item was deliverd in a reasonable timeframe and on the date specified and was significantly cheaper than the competition.I found the updates on the order satus particularly helpful....
...Victor Harker
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Initial queries answered promptly. Order received next day. Thank you....
...John Hoppitt
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more reviews... |
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