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Very competitive on price and excellent customer service , and I got a manufacturers genuine spare so quality should not be compromised.
Delivery was a day later than promised maybe its the Christmas rush, so be careful if your requirements are time-critical no point saving on cost of parts if delay costs far exceed materials savings....
...K Walker
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti...
...Andrew Thompson
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Product item we were looking for at a price 2nd to non found else where, updates and service both great....
...Carillion LGS Dave Evans
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After trawling through their website, I eventually found what I ordered. I was instructed to E-mail them to obtain a delivery date. They responded that they no longer stocked that product. However, they offered a similar product. I placed my order. Jeannette and Christine were very helpful. My product was delivered after a few days but it was the wrong size. It took longer than the 3-5 working days advertised.
Both the plumber and tiler had begun working on the en-suite and we thought that we would have to wait a few days for the door but the assistant, Christine very quickly dealt with the issue, ordered the replacement, which arrived the next day. This meant that the plumber and tiler were able to complete the job without delay. Thank you Jeannette and Christine, in my mind you are bo...
...Ms Gavin
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Great communications and service from all concerned. Easy to navigate through the website to find the parts needed....
...David Parker
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Excellent efficient service, will definitely use My Tub again. Prices are extremely competitive too. Thank you and hope you all have a very Merry Christmas....
...Heather Price
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Excellent service, quick delivery very happy with my new fire coals.
Thanks ...
...Darren Webb
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Excellent service. 1st class communication with quick responses. Will definitely recommend this company to people. ...
...Steve Buckley - S Buckley
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Order received as stated and no problem with the good service ,
many thanks George Watsn...
...Watson Alarms
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Thank you for keeping me updated on the problems with delivery time for this item. Excellent service.
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...David Clark
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