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I placed my order for a basin and brackets on Thursday, 30 Nov 2011. Correspondence from Christine kept me informed of the estimated delivery date and on Friday 02 Dec 2011 Christine gave me the confirmed delivery date of Monday 05 Dec 2011.
The basin and brackets were not delivered on the confirmed delivery date of Monday, 05 Dec 2011. When I emailed to let My Tub know, Jeannette responded promptly and professionally. The basin was damaged and another one put on order to be delivered to me on Wednesday 07 Dec 2011.
This was delivered this afternoon which completes my order and I am satisfied with how everything was handled.
If I need any other bathroom or kitchen supplies in the future, I would not hesitate to purchase them from My Tub again.
Thank you.
Debbie Warner...
...Debbie Warner
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All seemed to go very well until the delivery didnt turn up on the promised day. I chased it and Customer Service was very helpful and the basin turned up a working-day late, so all was well in the end.
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...John Pearson
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Wonderful experience all around. Excellent communication, kept me uptodate on delivery timescales and progress.
Could not have expected more from a little known company. Will come back again if need anything else. ...
...Aditya Gupta
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very good. delivery made on date advised.
thank you...
...c.j. craig
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Great service, very friendly and helpful. Particular thanks to Deborah who helped out with part and delivery, would recomend without hesitation. ...
...Barry Hamilton
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Exactly as it said on the tin. Couldnt ask for better service....
...Alan W Harper
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Excellent service with the staff and the delivery. Would definately use again...
...Deborah Ferguson
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Despite difficulties in accessing the item which appeared to have been discontinued, you succeeded in locating one after some extra effort. At all times your communicator treated me with courtesy and apparent enthusiasm! It has been a pleasure to have had dealings with you. BRAVO!!!...
...Philip Purves
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Easy to use website, great range of product and even better had what I needed. Great communication and speedy delivery, couldn’t have been better. Many Thanks...
...Tim Pearce
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Fast delivery and excellent comunication thankyou....
...richard johnstone
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