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Had problems initially trying to determine the exact technical spec for the products being supplied and matching that with our requirements/expectations from the product. We had to do the 'leg work' to find the specification of the products you were supplying as you were unable to provide this information/concur with the information we eventually found on the product.
All other aspects ordering, delivery etc was excellent....
...Ventilation Centre Ltd
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Many thanks for a swift delivery. Excellent service....
...Jerry Dunlop
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Dear Sir
Exrtemely happy with your service. A delivery date was given, the delivery was made on that date, the driver was very courteous and friendly. All requested items were delivered.
I would use your service again and certainly recommend it.
Regards
Allan Stevenson...
...Allan Stevenson
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Product fine, price ok, delivery very slow...
...Graham Smith
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Your 7-10 day delivery was way out,almost had to cancel. Then the
incorrect item was delivered, after a bit of research i found this was down
to City Plumbing who eventually supplied the cistern. Your people very
helpful and most of all kept me informed as to what was happening. Good
communication counts for a lot,no problems with buying from My Tub in the
future....
...T SMITH
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Delivery fast thanks alot. Product tricky to install however, we managed and now have a complete toilet once again!! Thanks...
...Anita Neill
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An excellent service received. The order was received very quickly and the item was great value. I will most definately use again! Many thanks....
...Paul Hodgins
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Took a while to get the part as it was not in stock and was no longer made , but was kept up to date with progress and overall a good service , Ian S...
...Ian Smith
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Thank you for your prompt sevice, cannot fault you!!!!!...
...Mrs L S Ward
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I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
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...Sol Goodall
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