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Fine except for chaos regarding delivey. Slight damage two flanges bent but hopefully this can be rectfied without returning the goods. Reeserve judgement untill installation.... ...Flow Dynamics Ltd
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Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you.... ...James
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Excellent service with good communication throughout.... ...Stephen Webster
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Good service all round, technical knowledge and customer service was excellent, with on time delivery, could not ask for a better service, well done my tubs!... ...Jim Miller
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Dear Sirs,
I have had two orders with you, both now delivered. The first one was somewhat delayed and on the second one, over £25 and hence postage free, an attempt was made for me to pick the order up myself or pay extra for a carriage charge due to distribution. I queried this and it was withdrawn and some free tape included with the order. The people I dealt with via email were prompt and polite in their responses.
Kind regards,
Paul Kelly... ...MR P KELLY
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Order delivered on the day quoted
I think the delivery driver had recently undergone a charisma bypass!
I was very surprised to find the ceramic basin was shipped without any pagaging or protection - a risky strategy I would think.
Yours
------------- ------------------------- ------------------
Dear John
The supply of sanitaryware comes from the manufacture without packing we also use internal transport rather than couriers which is why the items get there in one piece.
Regards
MyTub... ...John Murray
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Excellent service and del.
... ...WINT LEES - Mr
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A competitive price and good service. I experienced a delay in delivery as, apparently, the goods werent in stock when I placed the order.... ...Lawrence Meilack
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Delivered promptly, not well protected but carried indoors: look OK, but lid not yet removed. Thank you.... ...Mr Chris Stacey
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Good price and excellent service !!... ...Design and Technology Services Ltd
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more reviews... |
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