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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way....
...Barry Elder
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Quick delivery, Excellent quality. Would use again....
...Polly Ryan
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Great Service, Good Communication, Thanks...
...colin ryan
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Many thanks for your help Little known Ideal Standard part was traced for me successfully....
...John G
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Ordered the spare part for the gas boiler on Tuesday it arrived Wednesday - couldn't ask better than that! Thanks.
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...Margaret Milner
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Fantastic service! great value. Many thanks....
...Theresa Stephenson
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Very good service my items were delivered early in the morning. Thank you. I would recommend you for for a great service....
...ta Moira Tonna Designs
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We e mailed to see if you could get us the part for our boiler, not really sure what we required. We received a prompt reply and once we had identified which part we needed the service was very quick and efficient.
The delivery date was perfect.
I would definately recommend your company. ...
...Mr John Wright
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Thanks, Armando McCray for mytub.co.uk...
...Armando McCray
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Great prices,great communication,fast delivery..brilliant service-Thank You...
...Stephen James
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