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First class service! Fast and efficient!...
...Ruaridh Macleod
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I was very pleased that you managed to source a limited product, when you did not have stock....
...Mr Brian Humphreys
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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Was kept informed of progress. Everything arrived on time and well packaged.
Will continue to use "mytub" as usual. ...
...Mr Robert Nicholson - Best Western Pinewood On Wilmslow Hotel
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excellent, delivery was on time for an item that could not be found anywhere, your prices are quite reasonable and the update on your order service is accurate. thank you. ...
...Saif Ahmed
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Smooth order, good commuication and updates on progress of order, quick delivery, thanks very much...
...steven - s j wells
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Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you....
...James
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very good got was advertised
and also a telphone call to them to adiveson fitting and is on and working
many thanks vic ...
...victor a hill - private
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Order received and as required.
many thanks...
...Gilbert Clayton - IDL Engineering Limited
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Fantastic service, great comms. Would thoroughly recommend!! Wont hesitate to use again. Thanks! ...
...Paul Ravnbo-West
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