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Very good service but I did not receive all I need for my gas fire. I thought I had ordered a complete set of replacement coals but I only have the loose coals and no fitted coals for front, back and sides of fire. Do I need another order no. for these The fire is on the front of a Baxi back boiler no. 0579299 described by gas engineer as 9 plus years old. I have recently moved into house. Thank you in anticipation of your help, Bruce Powell....
...REV. B. POWELL
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Excellent service. Would use MyTub again....
...Robert Williams
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No problems at all, kept me informed and delivered when you promised...
...Rod Henderson
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Quick and easy ordering process and the delivery man went out of his way to deliver when we were in. Excellent service....
...Andrew Evans
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Excellent service really helpful with issues and put the customer first ...
...Mr kevin duddy
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good communications, very helpfull
would use again.
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...duncan black
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Would be happy to use again and recommend to colleagues....
...Alec Pearson
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Excellent service will recomend thanks ...
...Joao Lopes
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Good prices and great communication and quick delivery, many thanks...
...Vigo Limited
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub...
...ELCCH
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