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Very prompt service. The only thing there was not an invoice in the box....
...Elizabeth Logan
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Significant stock issues leading to late delivery and delays to my build. Very unsatisfactory.
Also, the need to send emails via your web interface is annoying if you are not at a computer trying to do it from blackberry.
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Hello
The goods you ordered are specialist commercial and not a common item. I also see there where 3 items to your order but only one was stock checked which maybe the result in your disappointment, I am sorry you have been inconvenienced.
Our notes system logs you in and takes you to where you reply from a one click link in the email.
Regards
MyTub
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...Nicholas Farhi
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The service was perfect. Debra on your sales team saved the day by sourcing an ire
That no one else in the uk could. Life. Saving!! ...
...Wave crest
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Good service, would recommend and use again! ...
...mike chilvers
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Great service. The part did the job and peace has once again resumed in the Henshall household!
thanks...
...Ron Henshall
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Parts arrived in perfect order, exactly as requested, Good Job
Cheers...
...Howard Williams
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The service is very good. Items are always delivered on time. Also when I text for any information I am always updated as soon as possible....
...Nicola Richards
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order received way ahead of expected time - thanks to christine for prompt attention and regular information up-dates
would definitely use your site again and recommend to friends...
...Eileen Roache
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio...
...David Pawson
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Thanks for bath....arrived as advised.
Happy with bath but not with handles as they are much wider than those on the alto 70 width bath.It is not your fault and having spoken to Ideal Standard find that they do no provide an alternative which is a pity
I dont suppose you know of a possible alternative
Happy to use you again if needed
Ray Whitehouse...
...R B WHITEHOUSE
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