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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub...
...ELCCH
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Goods came within a few days. Excellent communication from MyTub about my order. Would use again....
...Baxi Heating
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Thanks its now arrived. Please thank deborah for chasing it down before the weekend....
...Geraldine Smith
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I ordered the D-shaped shower rail from Mytub, and have to say I'm really pleased with the quality of the shower rail - and it looks great over our shower bath!
The service we received was great (I'm sure I spoke to Christine on more than one occasion), and would have no problem recommending your company to my friends.
Thanks again! ...
...Sarah
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Thank you for the rapid delivery of a part that I was not expecting for at least a couple more weeks. excellent service. Tony Wright...
...Anthony
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hi, thanks for a good all round parts, service, and delivery. All good. cheers, James
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...james wolstencroft - j wolstensroft
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Delivered on time, good value, I recommend Mytub Ltd...
...mark waits
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Competative price, timely delivery
Customer service on a previous order also very friendly and helpful.
Many thanks...
...David West - Elco Building Services
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Order arrived when expected and in good order. Excellent service from My tub throughout. ...
...Margaret Struthers
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Good service unfortunately the Knob was the wrong size my fault not yours but all in all no complaints...
...Geoff Cox
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more reviews... |
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