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My ordered items are as described, and delivered on a day date that tailored my convenience. I did specify within the notes of my order the day date, for which was acknowledged by a representative through email and delivered. The service was great, the price great, perhaps to improve further the efficiency of the company, a time frame could have been allocated 7-12 or 12-6 as examples. Otherwise, excellent service and I would recommended mytub in the future.... ...Richard Ward
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub... ...ELCCH
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web site easy to use and product arrived when they said it would. I know it is not always easy but to known a rough idea of the time of delievery would just great not more hanging around. Otherwise cant fault it... ...Garry Matthews
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Easy to use website, good price, speedy delivery, precise info re delivery time, excellent.... ...J TEBBS
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Hello,
The damaged item was picked up by DHL 4 March.
Thanks very much for your amazing service. I was very impressed with how well you managed the replacement part. ... ...Trevor Charles
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Following the receipt of a damaged item, one quick phone call and a replacement was sent and the damaged item collected. Would certainly use this company again. ... ...Peter Clark
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All products arrived on time - Good service ... ...John Hawson - City of London School
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EXCELLENT SERVICE AS NORMAL
MANY THANKS!!... ...RICHARD SEABY
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Very efficient, Good value. Eay to order from.
Best regards ... ...Robert Dawber
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thanks for a very fast delivery ... ...abarker
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more reviews... |
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