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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio... ...David Pawson
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Products delivered exactly as described and in a timely manner. Great service. Thank you mutin! ... ...Richard Cobley
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Excellent and speedy service. Will be using this company again.
Voiseys Electrical Services Ltd Poole Dorset... ...Paul Voisey - Voiseys Electrical Services Ltd
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Fast, efficient and value for money! Could not ask for more. All in all blooming marvellous ... ...Jody Roberts
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Service is great, yet to fit the part but it appears to be perfect.
Kind regards
Tony... ...A Mason
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First class product, accurately described, fairly priced and very promptly delivered. However, I did think that the delivery charge was too high. I think that there should have been an option for a lower delivery charge, combined with a longer wait for delivery. Certainly, I was in no hurry - but had no option.... ...Roy Cullington
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Very happy with service... ...Stephen Spence
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part arrived today. excellent speedy service. would use your company again. thanks alot... ...steve glover
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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised... ...Martin Scott
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Efficient & excellent service, very impressive. Keep up the good work.
... ...Martin Stanmore
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